General Hotel Policies

Reservation Policies

Age Requirement Policy
Please note that the minimum age for guest registration is 21 years of age.

Alcohol Policy
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Check Policy
We are pleased to accept corporate, institutional, or personal checks for advance deposits only. Checks need to be received by the resort two weeks prior to arrival date. 

Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Early Arrival Policy
We are pleased to accommodate early arrival, subject to availability. Please make your request as early as possible to ensure availability. To guarantee early arrival, the room must be booked for the prior night.

Fire Safety Policy
The hotel is fully equipped with smoke detectors and emergency evacuation plans in all rooms and public areas. 

Hurricane Policy
Should the Monroe County Emergency Management Office issue a Mandatory Evacuation for the city of Key West, the resort will require guests to check out and vacate the resort. In this event, no exceptions will be made and guests will not be required to pay for their unused nights at the resort. If no official evacuation order is issued and guests choose to evacuate, the guests will be responsible for the entire cost of their original stay.

Payment Policy
We accept valid credit card authorization forms. Forms will be sent upon request and guests must fill in the entire form. Forms should include specific comments on what will be covered. Copies of the credit card and driver's license (front and back) must be faxed with the proper form and the card holder's signature is required.

Pet Policy
Dogs are welcome at the property. There is a $50 per night, per dog fee for up to two dogs per room. Dogs must be under 30 lbs. and cannot be left unattended in the guest rooms.

Security Policy
Under state law, the resort is not responsible for loss unless articles are stored in safe deposit boxes located at the Front Desk. 

Smoking Policy
Key West Bayside Inn and Suites is a 100% non-smoking hotel. All guest rooms, meeting rooms, indoor public areas and indoor dining are non-smoking areas. Smoking is restricted to outdoor areas.

Waitlist Policy
The hotel does not offer a waitlist.